VACANCIES AT
THE BROOKFIELD HOTEL


FULL TIME HOTEL RECEPTIONIST

The ideal candidate for this key Receptionist position must have good computer, telephone and general communication skills and like working with the public. You will need to have a professional attitude, a flexible ' hands on' approach and be of smart appearance.   The role involves pro-active selling of the Hotel and our services, so a passion to generate revenue, maximise sales opportunities and attract new business is essential as well as retaining our existing client base.  Lots of energy, a sense of humour and caring for our guests is essential. Shift work is involved, working 3pm – 11pm and 7am – 3pm, including weekends & public holidays, 5 days over a 7 day period.

Would suit college leaver, as full training would be given. Previous experience in a similar role is an advantage. Salary is subject to experience.

Please contact tracy@brookfieldhotel.co.uk with a letter of introduction explaining why you are the ideal candidate and C.V in the first instance.

 

FULL TIME HOTEL DUTY MANAGER

This is a key role within the Hotel and the ideal candidate will be responsible for all areas of the Hotel whilst on duty including Reception, all F&B areas including the lounge, bar, restaurant, function rooms and Housekeeping.  A challenging and rewarding role for someone looking to develop their existing experience and progress into Management.  Energy, creativity, organisation, attention to detail, forward planning, flexibility and problem solving are all key attributes we are looking for alongside a genuine desire to care for our guests and deliver the highest levels of service across all departments.  A strong commercial awareness is also essential.  Shift work is involved including weekends and public holidays.

Previous experience in a similar role is an advantage, but we would be keen to hear from anyone who has the personal qualities to excel in this role. Salary is subject to experience.

Please contact tracy@brookfieldhotel.co.uk with a letter of introduction explaining why you are the ideal candidate and C.V in the first instance.

 

HEAD WAITER / RESTAURANT SUPERVISOR

Permanent Position



Responsible to Assistant Restaurant Manager to run and provide an efficient, expedient and courteous service in food and beverages service and to ensure you meet the expectation of customers and company satisfaction. 

SPECIFIC DUTIES AND ACTIVITIES

  • Receiving and greeting customers.
  • Responsible for the supervision of Restaurant Staff to ensure all food &
  • beverage services are performed at the highest standards.
  • Preparing The Hermitage, Lumley, Slipper, Lounge and Bar for food service.
  • Promoting and up selling food and beverage.
  • Take and check bookings.
  • Receive restaurant payments.
  • Takes orders and deliver to the customers, clean and clear tables and performs supplementary duties in kitchen functions.
  • Dispenses alcoholic and non-alcoholic beverages at the request of the waiting Staff or customer’s order.
  • Work according to instruction given or work schedule.
  • Report to work, wearing clean uniform at all times.
  • Have fully understanding of the restaurant’s operation policies and procedures.
  • To be familiar with all menu items and wine list.
  • To make sure all beverages and food dishes are served according to the menu and wine list specifications.
  • Assist in complying the wine list.
  • Wine, beer and sprit ordering and maintaining price control.
  • Cellar management.
  • Carry out pre service restaurant Staff briefings.
  • Attend Head of Department Meetings.
  • Participation in Staff training and other programs.
  • Maintaining a good teamwork relationship with Staff.
  • Maintaining high standard of personal appearance and hygiene at all times.
  • PERSONAL ATTRIBUTES
  • Honesty
  • Dedication
  • Punctuality
  • Attitude
  • Appearance
  • Communication Skills
  • Loyalty
  • Flexibility
  • Sense Of Humour

PERSONAL QUALITIES

  • Dress
  • Hygiene
  • Etiquette
  • Communication
  • Service ethics

ATTRIBUTES OF A GOOD TEAM MEMBER

  • Tolerance
  • Honesty
  • Commitment and dedication
  • Cooperation
  • Trust and support for other team members
  • Recognition of team goals and effort
  • Readiness to meet needs of team members

 

RESTAURANT & BAR STAFF

Permanent - Full time & part time waiting and bar staff

Job Description:

  • Receiving and greeting customers.
  • To ensure all food and beverage services are performed at the highest Standards.
  • Preparing The Hermitage, Lumley, Slipper, Lounge and Bar for food service.
  • Promoting and up selling food and beverage.
  • Takes orders and deliver to the customers, clean and clear tables and performs supplementary duties in kitchen functions.
  • Dispenses alcoholic and non-alcoholic beverages at the request of the waiting Staff or customer’s order
  • Work according to instruction given or work schedule.
  • Report to work, wearing clean uniform at all times.
  • Have fully understanding of the restaurant’s operation policies and procedures.
  • To be familiar with all menu items and wine list.
  • To make sure all beverages and food dishes are served according to the menu and wine list specifications.
  • Participation in Staff training and other programs.
  • Maintaining high standard of personal appearance and hygiene at all times.

Good promotional prospects